Luciana - Sweet Blossom Secret
offers a 7-day quality guarantee for damaged/faulty item(s). Customers can return defective item(s) for refund, replacement, or exchange. Please initiate your request of choice in our contact portal here
. In cases where the item is confirmed to be faulty by our team
, we will cover return shipping.
For non-quality or non-defect-related issues, you may request exchanges within 7 days of the order delivery date. Simply contact us
and we will be more than happy to accommodate you.
Non-returnable Items: Items like panties/socks/inner-wear/bra-pads/shapewear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective or different item being delivered to you, we will provide a refund or replacement if available.
Returned item(s) for refund, exchanges, or replacements must be in brand new condition in which they are received. You will be notified by email about your return status. If you are eligible for a refund, the refund amount will be credited to your original payment method within 3-7 days. Please note the original shipping charge is non-refundable.